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Monday–Friday, 8 AM to 10 PM EST
Saturday, 9 AM to 5:30 PM EST

Phone

877-738-3663

Email

customercare@
petfooddirect.com

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Merchandise Returns:

PetFoodDirect.com
c/o Genco
2303 John Glenn Ave.
Columbus, OH 43217

Corporate Headquarters:

Pet360, Inc.
2260 Butler Pike, Suite 100
Plymouth Meeting, PA 19462